The Association of Teleservices International, Inc. (ATSI) is an industry association that is committed to the success of Telephone Answering Services (TAS) and Call Centers.

With vast history and a wealth of knowledge, we invite owners to continue their success and share their wisdom with each other — as well as learn from our business resources, collaboration and education. Only this way, TAS business owners can thrive in an ever-changing world of business communications.

Founded in 1942, the Association of TeleServices International (ATSI) represents over 200 of the most sophisticated answering services and call centers in the world. With over 350,000 customers in the U.S. alone, the members generate revenue in excess of $1 billion.

We provide useful tools for anyone wanting to start a new telephone answering business.

ATSI is here to assist and advise when launching a new TAS business. From formulation through to stability, our team has dedicated members who are willing to help with all aspects of your Telephone Answering business. 

From planning through to the growth, you can identify new opportunities and gain insights by collaborating with our members. Join us today and gain access to the best resources for business planning, performance management, HIPAA compliance, networking, and profit enhancement.

If you have a fully operating business in the TAS industry, your next priority should be planning for business growth.

Through ATSI, association members have created a culture of learning by association. In our community, members actively share their ideas, best practices, and process improvement solutions, giving you the value and resources, you need to grow your business. 

We can also provide you with a network of connections that complement your business. In many cases, this is what TAS business owners need in order to grow and reach their full business potential. Our focus is a community where everyone works together and grows together.

Gain access to our useful information hub and explore the ATSI University

If you want to be kept up to date with the latest HIPAA compliance updates and the latest legislation affecting your business, ATSI can help you with gaining access to our University where you can explore the various marketing tools, HIPAA compliance resources, and technology/equipment updates so that your business pointed in the right direction.

Our Purpose

Our purpose is simple: we exist to advance the interests of all international telephone answering services (TAS) providers and improve their experience through education, resources and networking.

In this manner, we take pride in promoting fair competition through the pursuit of appropriate regulation and legislation. Active in research and development, our industry experts know the current and prospective markets by heart — and are always ready to provide support services for new and established TAS businesses.

The ATSI University is the main resource where we provide educational information and resources which actively address the challenges and needs affecting telephone answering services and call centers in their operating environments.

Many TAS owners attend our annual conference and tradeshow to meet and learn about new technologies and platforms that support business growth and profit enhancement.

With this, we encourage and maintain the highest standards of ethics and services, providing ongoing support for our respected members.

BECOME A MEMBER OF ATSI